Why Attend

Free from sales and gimmicks, Summit brings together the largest gathering of Microsoft Business Applications users and partners for education and networking. Technical experts will share their specific knowledge and expertise to help you make the most of your current Microsoft Business Applications software. You will leave Summit more educated about the products you work in every day and you’ll learn practical tips you can take back and implement.

At Summit, you can discuss your challenges and opportunities with seasoned Users, Partners, and Members. Summit is for collaboration. We are there for each other, we are there to learn, and we are there to hear the success stories of others.

Robb Delprado, Western Data Systems

Together, we can do more.

Gather useful insights and learn new strategies to drive your business forward for a successful year ahead.

Register Now

2005-2019 - The Summit Journey

Dynamic Communities creates technology-centric communities to exchange ideas on how to best maximize industry knowledge through user-produced education, enriched networking, and conferences attendance.

Summit revitalizes your staff. It empowers them. It's like walking into a candy store of knowledge. All you have to do is reach out... and the best part is, it doesn't give you a tummy ache, but may actually help you cure your headaches.

Val Gameiro, Advanced Business Systems

Need help convincing your boss?

You don’t have to worry about laying out a convincing argument because we’ve crafted one for you. 


Why Summit?

Top Reasons for attending:

  • User Group Summit is dedicated to bringing users to the forefront of technology problem-solving and product development will help our team gain a stronger sense of what’s available and how we can put these tools and techniques into practice.
  • Created by users, for users; for every job role. The Programming Committee members who determine the content come from fields like administration, development, finance, and IT. They pride themselves on staying current with what matters most and understanding user needs for a variety of product versions.
  • Experts, MVPs, and Microsoft team members will discuss industry trends, product roadmaps, and learning strategies impacting our organization. The practical, hands-on Conference Academy workshops will show us how to solve our team’s challenges and use our products in better, more efficient ways.
  • It’s a networking opportunity that can’t be compared. User Group Summit creates the space for easy knowledge sharing so I’ll learn from peer experiences that only come from unscripted conversations.
  • The user group community is year-round so the networking won’t stop on-site. This vibrant and virtual network will help me continue to make the most of our software year-round.
  • The expo is filled with leading industry suppliers and the latest and greatest tools and technologies, all ready to help us solve our organization’s biggest challenges.


What is this year going to look like?

We are always evolving our conference to suit your needs - 5 things that are new this year!
  1. New Personal Safety Academy offerings
    • Active Shooter Preparedness
    • Personal Cyber Privacy & Security
  2. Session Recordings: 200+ recorded sessions to view at your convenience
  3. Get in the Zone – “Power Zone”
    • 1 Room – 4 Sessions “Tune In” to what you desire!
  4. Broader Usage of the “User Group Medics Station” – Session Content and Guidance derived from the experts you lean on while at Summit!
  5. Enhanced “Community Theatre Space” in the User Group Expo!

Who should attend?

Whether you're an experienced industry practitioner or just starting out, User Group Summit has something for everyone with a powerful speaker lineup and a comprehensive session schedule. Hear about traditional topics, learn about the latest innovation within the industry, and see new tech that's shaping the future of customer interactions.


  • Customer Service
  • DBA
  • Human Resources
  • System Administrator


  • Distribution
  • Field Service
  • Manufacturing
  • Marketing
  • Program & Project Management
  • Purchasing
  • Sales
  • Trade & Logistics
  • Warehouse Operations


  • Business Analyst
  • Consultant
  • Data Scientist
  • Developer
  • Finance
  • IT Manager


  • CFO
  • CIO
  • COO
  • Corporate Accountant
  • Owner/Executive Management
  • VP of Slaes or Marketing

Make connections

With a network of people - more is possible. When our community comes together to foster meaningful connections, doors open to a world of potential. This year, the event provides an enormous opportunity for you to grow your network and build impactful relationships.

  • Summit is the only in-person event featuring user-produced education on how to maximize the performance of your software, regardless of version, to further your job role, career, and product investment.
  • Expertise is shared openly and honestly in an authentic community-driven environment that allows you to hone in on your region, industry and role—providing the ultimate customized experience that offers return on investment year-round.
  • Network with peers who are in similar roles and face the same issues on a daily basis and receive un-biased support/problem-solving.

Connect with us

Connect with us on Facebook, Twitter, and LinkedIn to stay up-to-date with the latest event information and to give us a shout-out when telling others about Summit North America!

View our social media platforms

First time attendee?

No worries, we have you covered!

Big conferences can be overwhelming. That’s why we offer extra support help you navigate the conference and network. If you would like to get connected with a mentor, please reach out or make a note in registration. We want to ensure you feel welcome. If your partner is there invite them to walk the space with you to get the most out of it. Gaps get filled when you can find the right ISV solution for your business process.

Discover rich session content

To ensure you’re getting the most out of your experience, we’re hosting breakout sessions, offering detailed workshops, and providing continued learning materials based on several fundamental topics. Dive into the sessions and see for yourself.
Build your schedule by marking sessions as "Favorites" to build your custom plan

Some of the people you’ll meet at the User Group Summit:

At this event, you’ll have the opportunity to connect with a variety of people such as: partners, Microsoft leadership, MVP’s, senior industry experts, and more!

A conference accessible to all

Whether you are new to the User Group community, or have been around for 10+ years, this event is the perfect opportunity to experience the value of community-led content and meet others in this vibrant community. You’ll find you’re not alone and there are hundreds of others, in similar roles and industry as you, to learn best practices from and network with. Post event Suggestions for how to maximize Summit experience when you return by sharing within your team – now that you have had an experience to learn how do you share this with your organization – we can help

Post event

Suggestions for how to maximize your Summit experience when you return by sharing with your team - now that you have had an experience to learn, how do you share with your organization - we can help!